Organizational Transformation with Clear Processes, Data-Driven Solutions, Automation, and Continuous Improvement

Optimize your processes and achieve sustainable results

through tailored consulting solutions

I’m Jose Torres, an Industrial Engineer specialized in process improvement consulting with over 12 years of experience. Certified as a Master Black Belt Lean Six Sigma, Project Management Professional and Change Management Practitioner. I help organizations enhance efficiency and align processes with their goals.

 Over 12 years of experience across healthcare, technology, government, and manufacturing sectors

Master Black Belt Lean Six Sigma, PMP and Prosci Change Management certifications

Data-driven solutions, process mapping, process automation, dashboards implementation

Bilingual: English and Spanish

People-Centered consulting for sustainable results

About me

I’m Jose Torres, an Industrial Engineer specialized in process improvement consulting with over 12 years of experience.

I am certified as a Master Black Belt Lean Six Sigma, Project Management Professional (PMP) and Change Management Practitioner (Prosci).

My experience covers industries such as Healthcare, Technology, Government and Manufacturing sectors. I help organizations enhance efficiency, align processes with their goals and ultimately improve customer experience and satisfaction.

As your partner in process improvement, my approach combines technology, process clarity, a data-driven continuous improvement culture, and a focus on sustainable results.

Benefits
of my consulting

For over a decade, I have supported organizations in deep transformation processes. What sets me apart is not only my training and experience but also my ability to connect with people and enhance the chances of success through effective execution.

I don’t just create plans; I implement them with you. I provide structure, clarity, and concrete tools to ensure that changes are sustainable over time. My approach is human, technical, and results-oriented.

Powerful combination of three certifications

Master Black Belt Lean Six Sigma, Project Management Professional (PMP) and Change Management Practitioner (Prosci).

Over 12 years of experience

My experience covers industries such as Healthcare, Technology, Government and Manufacturing sectors.

Bilingual: English and Spanish

Beyond language fluency, I understand how different cultures can impact results, so I facilitate the connections needed for successful improvement implementations in multicultural settings.

More than just a consultant
- an implementer

I leverage tools like Power BI, Power Automate, and Visio to automate processes, design dashboards, and deliver practical, actionable solutions.

People-Centered
Transformation

I believe in sustainable change. I listen, support, and adapt methodologies so that teams grow alongside the processes improved.

Cultivate a Process Improvement Culture to Transform Your Operations
Schedule a Discovery Call to Explore How to Improve Your Processes

How
I Can Help

In my experience, every organization has unique challenges, however all benefit from clarity, structure, and focused action. That’s why my services are tailored to the specific needs and stage of your company.

Whether you need a precise assessment, an automated solution, or strategic training for your team, I can help you move forward with focus, data, and real results. I work closely with you, combining technical tools, strategic thinking, and hands-on experience in implementing operational improvements.

Process Assessment

  • Process Mapping
  • Assessment of current state processes ("as-is")
  • Identification of gaps and opportunities for improvement
  • Process documentation (SOPs, Training and Onboarding Materials)

Design of Optimized Solutions

  • Facilitation of brainstorming sessions to explore solutions
  • Design of future-state process (“to-be”)
  • Gathering of business/processes requirements Identification and mitigation of risks

Project Management

  • Hands-on support in planning and executing projects
  • Change management integration to ensure adoption
  • Continuous improvement mindset throughout project execution

Training and Coaching

  • Workshops and coaching in Lean Six Sigma, Project Management, and Change Management for high-performance teams.
  • Elaboration of training and Onboarding Materials tailored to your processes and Teams.

Process Automation and Data Visualization

  • Process automation
  • Implementation of dashboards and automated workflows to support data-driven decision-making.

Successful Cases

Testimonials from professionals I’ve worked with

User 1
I had the distinct pleasure of working with Jose, a Lean Six Sigma Black Belt, on our Organizational Change Management team at the VA. Jose demonstrated exceptional ingenuity in developing innovative solutions that significantly enhanced our operational efficiency and provided actionable insights for our leadership team. His proactive contributions were instrumental in driving substantial improvements across our contact centers.
Marcelle Saab Loutfi (Director at ECS)
User 2
Many process improvement consultants have trouble adapting tools to specific environment – not Jose! An absolute delight to work with, constantly working to add value and precision to each project.
Scott Ward (U.S. Department of Veterans Affairs)
User 3
I had the pleasure of working with Jose during his time at Clinical Care on multiple initiatives within Operations. He is extremely organized, proactive, detail-oriented and professional/courteous. Jose is a team player with excellent communication and problem-solving skills always exceeding expectations, going above and beyond!
Christina Capote (Senior Healthcare Operations Leader)
User 4
I highly recommend Jose as a Process Improvement Project Manager. With expertise in analyzing complex processes, identifying improvements, and implementing effective solutions, Jose consistently drives operational efficiency and enhances productivity. His attention to detail, analytical mindset, and proficiency in data analysis make him an invaluable asset.
Leandro Barriobero (Project Manager)
User 5
I feel very fortunate to have the privilege of working with Jose Torres, who excels at leveraging positivity, optimism and his advanced consulting skills to align business requirements across a diverse portfolio of software projects. Collaborating with Lean Six Sigma specialists, he utilizes his advanced process mapping skills to drive standardization and efficiency across all divisions.
Lara Rohr (Business Analyst)
User 6
Jose brings a wealth of process improvement knowledge and quickly became a trusted advisor to our client. Above all, Jose’s enthusiasm and collaborative spirit are truly infectious. A team member once described him as “glue” for our group and that could not be more apt.
Emma Cobert (Program Manager)

Ready to Improve Your Processes and Results?

Excellence is a journey, not a destination and there is always room for improvement!

You’ve already taken steps to improve your processes. Now let’s build on that progress. Together, we can explore how to drive even greater results and align your efforts with your long-term goals.

Let’s connect and take your improvements to the next level.